Hi, I’m Elizabeth, a product designer delivering accessible experiences that confidently answer complex user and business needs.
case studies
UX/UI Designer
Nov 2022 to present
End-to-end product designer and accessibility lead for online account, mobile app and key acquisition journeys, supporting a complex array of B2C and B2B supply, generation and export energy customers.
Digital engagement +176%
Support calls -8%
Accessibility accredited
4.8/5 App store rating
Improving digital engagement
Digital Experience Manager
Oct 2021 to Nov 2022
Internal design lead overseeing re-platform, optimisation and new launches. Line leader for Digital Design team, owning all campaign, personalisation and non-product content executions.
Revenue +20% YoY
£1mil+ Black Friday week
1,500+ craft ideas migrated
Design system build
Integrating ideas with product
UX/UI Designer
Oct 2022
- End-to-end app design project for a hydroponics startup
- Positive feedback received from startup CEO
- Valuable exercise as part of Experience Haus UX / UI Design course to reinforce understanding of human-centered design thinking
End-to-end product design
about
I have a personable, positive and detail-oriented approach that ensures effective communication between teams throughout the end-to-end process. My decisions are informed by a strategic balance of user needs, accessibility best practice, and business requirements. My work is underpinned by a reputable design education at Central Saint Martins (Merit 2013), The University of Brighton (1:1 2016), and Experience Haus (2022).
skills
UX/UI design · Product strategy · Design systems Stakeholder management · Workshop facilitation Empathetic leadership · User interviews · Analytics Journey mapping · Prototyping · UX copywriting
Figma · Miro · Maze · Hotjar · GA4 · Contentsquare
Adobe Suite · Azure · HTML/CSS · Microsoft Office
Hi, I’m Elizabeth, a product designer delivering accessible experiences that confidently answer complex user and business needs.
case studies
ux/ui designer
Nov 2022 to present
End-to-end product designer and accessibility lead for online account, mobile app and key acquisition journeys, supporting a complex array of B2C and B2B supply, generation and export energy customers.
Digital engagement +176%
Support calls -8%
Accessibility accredited
4.8/5 App store rating
Case study: Improving digital engagement through redesign
digital experience manager
Oct 2021 to Nov 2022
Internal design lead overseeing re-platform, optimisation and new launches. Line leader for Digital Design team, owning all campaign, personalisation and non-product content executions.
Revenue +20% YoY
£1mil+ Black Friday week
1,500+ craft ideas migrated
Design system build
Case study: Integrating craft ideas with product via Salesforce CC
ux/ui designer
Oct 2022
- End-to-end app design project for a hydroponics startup
- Positive feedback received from startup CEO
- Valuable exercise as part of Experience Haus UX / UI Design course to reinforce understanding of human-centered design thinking
Case study: End-to-end product design project
about
I have a personable, positive and detail-oriented approach that ensures effective communication between teams throughout the end-to-end process. My decisions are informed by a strategic balance of user needs, accessibility best practice, and business requirements. My work is underpinned by a reputable design education at Central Saint Martins (Merit 2013), The University of Brighton (1:1 2016), and Experience Haus (2022).
skills
UX/UI design · Product strategy · Design systems Stakeholder management · Workshop facilitation Empathetic leadership · User interviews · Analytics Journey mapping · Prototyping · UX copywriting
Figma · Miro · Maze · Hotjar · GA4 · Contentsquare
Adobe Suite · Azure · HTML/CSS · Microsoft Office
Hi, I’m Elizabeth, a product designer delivering accessible experiences that confidently answer complex user and business needs.
case studies
ux/ui designer
Nov 2022 to present
End-to-end product designer and accessibility lead for online account, mobile app and key acquisition journeys, supporting a complex array of B2C and B2B supply, generation and export energy customers.
Digital engagement +176%
Support calls -8%
Accessibility accredited
4.8/5 App store rating
Case study: Improving digital engagement through redesign
digital experience manager
Oct 2021 to Nov 2022
Internal design lead overseeing re-platform, optimisation and new launches. Line leader for Digital Design team, owning all campaign, personalisation and non-product content executions.
Revenue +20% YoY
£1mil+ Black Friday week
1,500+ craft ideas migrated
Design system build
Case study: Integrating craft ideas with product via Salesforce Commerce Cloud
ux/ui designer
Oct 2022
- End-to-end app design project for a hydroponics startup
- Positive feedback received from startup CEO
- Valuable exercise as part of Experience Haus UX / UI Design course to reinforce understanding of human-centred design thinking
Case study: End-to-end product design project
about
I have a personable, positive and detail-oriented approach that ensures effective communication between teams throughout the end-to-end process. My decisions are informed by a strategic balance of user needs, accessibility best practice, and business requirements. My work is underpinned by a reputable design education at Central Saint Martins (Merit 2013), The University of Brighton (1:1 2016), and Experience Haus (2022).
skills
UX/UI design · Product strategy · Design systems Stakeholder management · Workshop facilitation Empathetic leadership · User interviews · Analytics Journey mapping · Prototyping · UX copywriting
Figma · Miro · Maze · Hotjar · GA4 · Contentsquare
Adobe Suite · Azure · HTML/CSS · Microsoft Office